隐私政策

PRIVACY POLICY

Effective date: August 1, 2026

Shenzhen Risento Battery Co., Ltd. (“RISENTO”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit risentobattery.cn, contact us, or submit a battery requirement for evaluation.

1. INFORMATION WE COLLECT
   We may collect information that you voluntarily provide, including:

• name, company, job title and country/region;
• business email address, telephone or WhatsApp number and company website;
• project stage, application, estimated quantity and expected timing;
• battery, electrical, mechanical, environmental, certification and integration requirements;
• messages, drawings, specifications and other files you upload; and
• other information you choose to include in an inquiry.

Our website and hosting environment may also process limited technical information, such as IP address, browser type, device information, access time, requested pages, security logs and essential cookies required to operate, secure and administer the website.

2. HOW WE USE INFORMATION
   We use information to:

• respond to inquiries and communicate with you;
• review battery requirements and evaluate suitable products or customized solutions;
• prepare quotations, samples, specifications, technical documentation and project follow-up;
• manage customer and supplier relationships;
• operate, maintain, secure and improve the website;
• prevent spam, fraud, misuse and security incidents; and
• comply with applicable legal, regulatory and record-keeping requirements.

We do not use project information submitted through the website for unrelated marketing without an appropriate legal basis or separate permission where required.

3. LEGAL BASES
   Where applicable under data protection law, we process personal information because it is necessary to take steps at your request before entering into a business relationship, to perform a contract, to pursue legitimate business interests such as responding to technical inquiries and protecting the website, to comply with legal obligations, or on the basis of consent where consent is required.
4. HOW WE SHARE INFORMATION
   We may share information only as reasonably necessary with:

• website hosting, IT, security and maintenance providers;
• Zoho Mail and related email-delivery services;
• manufacturing, engineering, testing, certification, logistics or supply-chain partners involved in evaluating or fulfilling your request, subject to appropriate confidentiality expectations;
• professional advisers, auditors, insurers and legal advisers; and
• public authorities where disclosure is required by law.

We do not sell personal information.

5. INTERNATIONAL DATA TRANSFERS
   RISENTO is located in Shenzhen, China. Information submitted through this website may be stored or processed in China and in other countries where our service providers or project partners operate. These countries may have data protection laws different from those in your jurisdiction. Where required, we will use appropriate contractual or legal safeguards for international transfers.
6. DATA RETENTION
   We retain inquiry and project information only for as long as reasonably necessary for evaluation, follow-up, business records, legal compliance and dispute resolution. As a general internal guideline, inactive website inquiries may be reviewed for deletion or anonymization after 24 months, unless the information remains relevant to an active or anticipated business relationship or must be retained longer for legal or operational reasons.
7. SECURITY
   We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. YOUR RIGHTS
   Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of or objection to processing of your personal information, and in some cases data portability or withdrawal of consent. To exercise a privacy right, contact us using the details below. We may need to verify your identity before responding.
9. COOKIES AND ANALYTICS
   The website may use cookies or similar technologies that are necessary for core operation, security, administration and user preferences. If we later introduce non-essential analytics, advertising, embedded media or tracking technologies, we will update this Privacy Policy and implement any consent mechanism required by applicable law.
10. THIRD-PARTY LINKS
    The website may link to third-party websites, including social media and map services. Their privacy practices are governed by their own policies, and RISENTO is not responsible for those practices.
11. CHILDREN
    This website is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children through the website.
12. CHANGES TO THIS POLICY
    We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
13. CONTACT US
    Shenzhen Risento Battery Co., Ltd.
    723F19, Huarong Building, No. 178 Mintian Road, Futian Street, Futian District, Shenzhen, China
    Email: info@risento.cn
    Direct contact: leo.zong@risento.cn
    Telephone: +86 186 8043 3141